Upgrading your iPrism

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Information

 
Description

Upgrade Process Overview

Once your iPrism serial number is enabled, if iPrism is configured for automatic system updates (as most iPrism units are) a system health check diagnostic will be downloaded (approximately 100K; the actual upgrade package downloaded later is approximately 200MB). This download occurs on iPrism at automatic system update time (or optionally by clicking Manual > Update Now as shown below), and will evaluate conditions known to cause upgrade issues.

To check or change how your system is configured to receive updates, complete the following steps:

  1. From the iPrism home page, select System Settings, then System Preferences.

  2. In the System Updates frame, click Settings to view your update options. If you want to update your iPrism now, make sure Automatically Update is checked, then click Update Now. To set a time to automatically update the system, check Automatically update at: and select a time from the list (e.g., 12:00 AM).

    SystemPrefs.jpg

    SystemUpdateSettings.jpg

  3. At upgrade time, iPrism upgrades itself, reboots, then rebuilds the reporting database using a new database schema.  

    Note:     The upgrade process (notifications and iPrism Upgrade Manager) will be the same as you move from one iPrism build to another, although of course the upgrade may vary in terms of what is being updated.

 

Solution

System Health Check

The system health check runs looking for HotFix, disk, or other upgrade issues. An email (see Figures 1a and 1b ; the email you receive depends on whether you are running standalone or Central Management Mode) is sent to the iPrism administrator indicating an issue to resolve, or indicating your scheduled upgrade time (shown in Figure 2 below).  A link to an iPrism Upgrade Manager web page will display issues that must be resolved before proceeding, or will present a default upgrade time. Assuming there are no issues to resolve, you may change the upgrade scheduling to ASAP, set it as low as 1 day from now or as high as 10 days from now, or select Suspended to suspend the upgrade indefinitely.     

At upgrade time, iPrism upgrades itself, reboots, then rebuilds the reporting database using a new database schema.  

Note: The upgrade process (notifications and iPrism Upgrade Manager) will be the same as you move from one iPrism v5.x/6.x build to another, although of course the upgrade may vary in terms of what is being updated.
 

Upgrade Process Example

When the serial number was enabled for the unit below, the upgrade process was started using the ASAP option, rather than waiting for the automatic system update time. In either case, the email below indicates that the system health check was successful, and shows an upgrade time as the automatic system update time.  

Figure 1a: Initial Upgrade Email (Standalone Mode)

 

Figure 1b: Initial Upgrade Email (Central Management Mode)

 

Central Management Upgrade Process

Because Central Management is a collection of units (one Master and one or more Slave units), a series of steps must be followed to upgrade Master and Slave units. It is recommended that the Master and its associated Slave unit(s) be decoupled prior to upgrading by completing the following steps.

Upgrading Decoupled Master & Slave(s)

To decouple and upgrade the Master:

 

  1. Note the IP addresses of each Slave, to make it easier to set them up later.

  2. Delete all Slave(s) by selecting each Slave in the Slave Configuration, then clicking Delete.

  3. Set Mode to stand alone.

  4. Select Exit, then Save and Exit.

  5. Log back in to the System Configuration tool. Select System > Preferences, then in the System Updates frame, select ASAP.

The upgrade process will commence within 15 minutes. After it is complete, the Master will have been upgraded.

 

To decouple and upgrade the Slave(s):

1. In each Slave, set Mode to stand alone.

2. Select Exit, then Save and Exit.

3. Log back in to the System Configuration tool. Select System > Preferences, then in the System Updates frame, select ASAP.

The upgrade process will commence within 15 minutes. After it is complete, the Slave will have been upgraded.

Repeat Steps 1 — 3 for each Slave.

 

After all systems are upgraded, refer to Chapter 9 of the iPrism Administration Guide for instructions on how to set up your master and slave(s) again.

Upgrading Master & Slave(s) without Decoupling

If you do not want to decouple Master and Slave iPrisms before upgrading, follow the steps in Upgrade Process Overview above on your Master iPrism. Once you have upgraded your Master iPrism, all Slave(s) will be automatically synchronized and updated.

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